Yes! You can reschedule your event with at least 14 days’ notice, subject to availability. Rescheduling is free of charge.

Cancellations are not allowed, but you may reschedule your event. Please note that the 50% deposit is non-refundable.

Our experiences are designed for a specific number of children, depending on the package you choose. You will be asked to confirm the exact number of participants during booking so we can plan accordingly. Adults do not participate in the activities.

The Sparkling Ride Bus must be parked in a safe, level area that allows for easy access and setup. It is the client’s responsibility to ensure a parking space of at least 35 feet in length is available at the location. We arrive 30 minutes before your event to prepare everything.

No. Once parked and set up, the Sparkling Ride Bus remains stationary during the entire party for safety and to ensure the best experience for the children.

The Sparkling Ride Bus is fully covered and designed to host parties in most weather conditions. If weather becomes severe or unsafe, we will work with you to reschedule the event at no extra cost.

We do not allow food inside the Sparkling Ride Bus, with the exception of cake or cupcakes for the celebration. Please let us know in advance if you plan to bring one so we can coordinate timing and setup accordingly.

We offer a variety of themed experiences including Taylor Swift parties, Slime Bash, Spa Day, Princess Parties, and more! You can select your preferred theme during the booking process.

Our parties are designed for children between ages 4 and 10. Activities and setups are tailored to be safe, fun, and age-appropriate.

Yes! All necessary materials for the selected activity (e.g., slime kits, spa supplies, accessories) are included in your package. Some packages may also include take-home goodies.

Yes! During school breaks and statutory holidays, we offer extended availability beyond regular weekday hours. Contact us early to reserve these special dates.

A responsible adult must be present at the location during the party for safety and supervision. However, adults do not enter the Sparkling Ride Bus unless otherwise agreed in advance.

Currently, our bus does not include wheelchair access, but we strive to accommodate all needs. Please contact us with any specific concerns before booking.

Absolutely! We love making each experience unique. You can request specific colors, music, or theme variations during booking. Please note that customization options may include an additional fee, depending on your request.

Only the crafts made during the event (like slime, bracelets, or plushies) can be taken home. Items such as robes, crowns, microphones, and props inside the Sparkling Ride Bus are for in-party use only and must remain on the bus.